Privacy Policy
Last updated: 26 September 2026
This Privacy Policy explains how Oneavenue Ltd, trading as Calibo (“Calibo”, “we”, “us” or “our”), collects and uses personal data when you visit our website, contact us, request a quotation, create an account, save products to a collection or otherwise use our services.
Who we are
Oneavenue Ltd T/A Calibo
Scrivens Barn, Castle Ashby, NN7 1LF
Company number: 10392867
VAT number: 289088740
Email: info@calibo.co.uk
Telephone: 01933 354994
Personal data we collect
Depending on how you use the website, we may collect your name, business name, job title, email address, telephone number, project and enquiry details, account information, products saved to your My Collection or project, and communications you send to us.
We also collect limited technical information automatically, including IP address, browser and device information, pages visited, referring pages and cookies or similar technologies necessary for the website to function securely.
How we use your data
We use personal data to respond to enquiries and quote requests; provide product information, technical resources and project support; manage customer accounts and My Collection; supply and support our services; maintain website security; improve our website and services; and comply with legal, accounting and regulatory obligations.
Our lawful bases for processing are our legitimate interests in running and improving our business, taking steps at your request before entering a contract, performing a contract with you, complying with legal obligations, and consent where this is required.
Sharing your data
We may share personal data with trusted service providers that help us operate the website, host data, deliver email, manage enquiries, provide technical support or fulfil services. We require those providers to handle personal data appropriately and only for the services they provide to us. We may also disclose data where required by law or to protect our rights, customers or business.
International transfers
Some service providers may process data outside the UK. Where this happens, we take appropriate steps to ensure that personal data receives protection consistent with applicable data-protection law.
How long we keep data
We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, manage enquiries and accounts, resolve issues, and meet legal or accounting requirements. We then securely delete or anonymise it.
Your rights
Subject to applicable law, you may ask us for access to your personal data, correction of inaccurate data, deletion, restriction of processing, or transfer of data. You may object to processing based on legitimate interests and withdraw consent where processing relies on consent. To make a request, contact info@calibo.co.uk.
You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how we handle your personal data. Details are available at ico.org.uk.
Cookies
We use cookies and similar technologies that are necessary for the website to work, including account sign-in and security functions. Other cookies may be used to understand website performance and improve the visitor experience. You can manage cookies through your browser settings; disabling essential cookies may affect website functionality.
Links to other websites
Our website may link to third-party websites. Those websites have their own privacy practices and we are not responsible for their content or privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with its revision date.
Contact us
For any privacy question or request, contact Oneavenue Ltd T/A Calibo at info@calibo.co.uk or at the correspondence address above.